Authenticity & Sourcing
Authenticity & Sourcing
WHAT WE SELL
SelectHomeGear sells genuine iRobot robot vacuums, mops and replacement parts. We are an independent retailer. We are not affiliated with, endorsed by, or sponsored by iRobot Corporation. iRobot, Roomba, Braava and all related marks are the property of their respective owners and are used here only to describe the products we sell.
HOW TO VERIFY WHAT YOU ARE BUYING
Every product page lists the manufacturer part number for that exact model — for example Y314020 for the Roomba 105 Combo Robot. You can check that number against the manufacturer's own listing before you order, so you know precisely which unit is arriving. Part numbers currently listed on this store include: Y314020, Y354020, Q352020, W255020, Y416020, L111020, H115020, H115220.
If a part number on a product page does not match what you expected, contact us at support@selecthomegear.com before ordering and we will confirm the exact unit in stock.
HOW OUR PRICING WORKS
We list one price per item and we do not display a crossed-out "was" price or a percentage-off badge. Our prices sit at the manufacturer's own list price, not below it — we do not undercut the brand, and we do not ask you to believe a genuine unit is being sold far under market. What you pay for instead of a discount is a longer delivery window: orders arrive in 7–10 business days rather than the 2–3 days a manufacturer's own store offers.
We do not sell refurbished, reconditioned, counterfeit or grey-market goods. Products arrive new and in their original manufacturer packaging.
OUR GUARANTEE
Every item carries a 12-month SelectHomeGear store guarantee covering manufacturing defects. This guarantee is provided by SelectHomeGear, not by the manufacturer, and it is in addition to any rights you have under applicable consumer law. We are not an authorised service centre for iRobot Corporation, so a manufacturer warranty claim is a matter between you and the manufacturer.
If you receive an item you believe is not genuine, contact us at support@selecthomegear.com within 30 days of delivery. We will arrange a return at our cost and issue a full refund.
REPORTING A CONCERN
Rights holders who wish to raise a concern about a listing on this store can contact us directly at support@selecthomegear.com. We respond to trademark and authenticity enquiries within 5 business days and will remove or amend any listing found to be inaccurate.
CONTACT
SelectHomeGear
1217 Chester Pl, Bakersfield, CA 93304, United States
Email: support@selecthomegear.com
Phone: +1 (661) 327-7423
Monday – Friday, 9:00 AM – 5:00 PM (PT)